Privacy Policy

At Qiora.shop, accessible from https://qiora.shop, your privacy is one of our top priorities. This Privacy Policy document outlines the types of personal information that are collected and recorded by Qiora.shop and how we use that information. By using our website, you agree to the collection and use of information in accordance with this policy.

If you have any questions or concerns about our privacy practices or this Privacy Policy, please feel free to contact us at contact@qiora.shop.

1. Information We Collect

We collect different types of information to improve and provide our services. The information we collect can be categorized as follows:

Personal Data

While using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This personal data includes, but is not limited to:

Name – To identify you for orders, communication, and support.
Email Address – For communication, updates, and account management.
Phone Number – For order confirmations, customer support, or delivery inquiries.
Billing and Shipping Addresses – To process orders and ensure proper delivery.
Payment Information – For payment processing and completing transactions.
Order History – To assist with order tracking, processing returns, and enhancing your shopping experience.

Usage Data

In addition to personal information, we automatically collect certain information when you access our website. Usage data may include:

IP Address – The IP address of the device used to access the site.
Browser Information – Type of browser and its version.
Device Type – The type of device accessing our website (smartphone, tablet, desktop, etc.).
Pages Visited – Information about the pages you visit on our site, including the time spent on each page.
Activity Logs – Logs of actions taken on our website, such as clicks and form submissions.
Cookies – Small text files stored on your device to improve your experience on our website. Please refer to our Cookie Policy for more details.

2. How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

To Provide and Improve Our Services

We use your data to facilitate transactions, provide customer support, fulfill orders, and improve our website and services. This may include:

Processing and managing your orders.
Communicating important updates related to your orders.
Customizing your experience based on preferences and browsing history.
Improving the website’s functionality and content.

To Communicate with You

We may use your email address to send you notifications regarding your order status, promotions, newsletters, or other relevant information about our products and services. You can opt-out of marketing communications at any time by following the unsubscribe link in our emails.

For Marketing and Promotions

If you have opted in to receive promotional emails or newsletters, we may use your information to send targeted advertisements and offers that may interest you. This helps us improve our customer service and product offerings based on your preferences.

To Improve Website Functionality

We use your data to analyze user behavior on the site, identify areas for improvement, and optimize the overall user experience. This includes tracking the performance of different pages and identifying patterns in user behavior to offer a better browsing experience.

For Legal and Security Purposes

We may use your data to ensure compliance with legal obligations, resolve disputes, and enforce our agreements. Additionally, we may use your data to investigate and prevent fraud or other illegal activities.

3. How We Protect Your Information

We take the protection of your personal information seriously. We employ various security measures to safeguard the personal data you provide to us. These measures include:

Encryption: We use SSL encryption (Secure Socket Layer) to encrypt sensitive data, including payment information.
Access Control: We limit access to personal data to authorized personnel only.
Regular Security Audits: We perform regular audits of our systems and security procedures to ensure compliance with industry standards.

While we strive to implement the latest security technologies, it is important to note that no system is entirely foolproof. We cannot guarantee the security of your personal information transmitted over the internet, but we do our best to protect it.

4. Sharing Your Information

We do not sell, rent, or lease your personal data to third parties. However, we may share your information in the following situations:

Service Providers

We may share your information with trusted third-party vendors who assist us in performing various business functions, such as:

Payment processors
Shipping and logistics providers
Email marketing services
Data analytics and hosting providers

These service providers are contractually obligated to protect your data and may only use it to perform the tasks we request of them.

Legal Compliance

We may disclose your personal information if required to do so by law or in response to a valid request by public authorities, such as a court order or government investigation. This includes protecting and defending our legal rights or complying with legal obligations.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction. If such an event occurs, we will notify you in advance and ensure your data remains protected under this Privacy Policy.

5. Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by Qiora.shop. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

6. Your Data Protection Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal data. These rights include:

The Right to Access

You have the right to request a copy of the personal data we hold about you.

The Right to Rectification

You may request that we correct any inaccurate or incomplete information about you.

The Right to Erasure

You can request that we delete your personal data under certain conditions, such as when your data is no longer necessary for the purposes it was collected.

The Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data if you believe the data is inaccurate or the processing is unlawful.

The Right to Data Portability

You have the right to request that we provide you with your personal data in a structured, commonly used, and machine-readable format, allowing you to transfer your data to another service provider.

The Right to Object

You may object to our processing of your personal data in certain circumstances, such as for marketing purposes.

To exercise any of these rights, please contact us at contact@qiora.shop. We will respond to your request within a reasonable timeframe, in accordance with applicable data protection laws.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on this page and updating the “Effective Date” at the top of the page. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your data.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Qiora.shop
Email: contact@qiora.shop
Website: https://qiora.shop